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Case Study - And end-to-end digital service for Lambeth Council's local residents

Jan 6, 2020
3 min

Case Study - And end-to-end digital service for Lambeth Council's local residents

Project Goal: Encouraging local residents to use Lambeth Council’s online services

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Case Study - Research plan for a customised postcard mobile app

Jan 6, 2020
6 min

Case Study - Research plan for a customised postcard mobile app

OVERVIEW In October, 2019, I was hired to develop a user research plan for a custom postcard service. Below you can find the plan as it w...

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